Terms & Conditions
General Information The owner of the online store is the company: Hemp Farming Radom Monika Marzec ul.gen.L.Okulickiego 42/5 26-600 Radom The prices of products in the store include VAT (they are gross prices). A receipt or VAT invoice is issued for each order. The Store reserves the right to amend these Regulations in their entirety or any part at any time without prior notice. All products sold in the Konopna Farmacja Radom store have been admitted to trading on the territory of the Republic of Poland, have the manufacturer's or importer's mark, the required marks of compliance with the relevant legal provisions and have been purchased from authorized entities in accordance with applicable regulations. Konopna Farmacja Radom- is a certified partner of the Carun ® brand Order placement and implementation Orders are accepted electronically at www.konopna-farmacja-radom@wp.pl through a shopping cart. The system automatically generates a notification about an order that you have to confirm by clicking the appropriate link. No confirmation within 48 hours from the moment the order is placed, it will be removed from our system. The basic condition for the performance of the contract is the correct completion by the Employer of the order form, and its confirmation. Orders are processed within 1 to 7 business days In the absence of goods in the store, the Store informs the Buyer. The store specifies the delivery date or proposes, if possible, a product with comparable properties. In this case, the buyer may cancel the purchase, wait for delivery or accept the proposed product. The customer informs about his decision by e-mail. No decision is tantamount to resignation from the purchase. payments We accept payments: Transfer / prepayment / to bank account / PayU. Payment by card or transfer - Transfers 24. Cash on delivery (on delivery) Payments should be directed to the following account: ING Bank Śląski Account number: 43 1050 1793 1000 0097 1602 9740 BIC SWIFT INGBPLPW code IBAN: PL 43 1050 1793 1000 0097 1602 9740 Recipient's name: Konopna Farmacja Radom Monika Marzec ul.gen.L.Okulickiego 42/5 26-600 Radom Shipping costs from 12.00 PLN - COURIER, Polish Post: Payments: Transfer, Payment by Przelewy24. from PLN 17.00 - COURIER, Polish Post Office: Payments: Cash on delivery (on delivery). Complaints Complaints are dealt with in accordance with the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code. At the time of receipt, the Buyer is obliged to check the status of the shipment. Pay special attention to any damage to the packaging, protective tapes. In case of damage to the parcel. In the event of damage, the Buyer is obliged to report this fact to the courier and immediately notify Konopna Farmacja Radom by e-mail to konopnafarmacja.radom@onet.pl Complaints regarding mechanical damage to goods will be considered only after a damage report has been drawn up signed by the recipient and sender of the shipment. Complaints should be submitted by email to konopnafarmacja.radom@onet.pl Return of parcel The customer has the right to return the goods within 14 days without giving a reason. The product should be sent to our address. Shipping costs are borne by the customer. We do not accept returns with postage. The condition of accepting the return is delivery of the undamaged, unused and unaltered product along with the sales receipt or VAT invoice. The refund is made by bank transfer or postal order within 14 days. Withdrawal from the contract does not apply to situations in which: - the goods or their packaging have been violated - in other cases indicated in art. 10 paragraph 3 of the Act of March 2, 2000 on the protection of certain consumer rights and on liability for damage caused by a dangerous product. Final Provisions In matters not covered by these regulations, the provisions of the Civil Code. The document confirming the conclusion of the product purchase / sale agreement is a receipt or a VAT invoice depending on the option chosen by the Buyer. The user of Konopna Farmacja Radom online store agrees to the processing of their personal data for the purposes of promotion and marketing of the activities carried out by: Konopna Pharmaceutical Radom including services rendered and products offered in accordance with art. 23 section 1 of the Act of August 29, 1997 on the protection of personal data (Journal of Laws No. 133, item 883). Trademarks and company names have been used for informational purposes only. Konopna Farmacja Radom reserves the right to change prices for some items as well as withdraw some items from sale. Information on the hemp online store